Orders are dispatched within 1 business day from our Flagship Store in Melbourne. Often same day if placed before 12PM.
Score FREE SHIPPING when:
- Australia orders over $175 AUD
- USA orders over $150 USD
- New Zealand orders over $185 NZD
Delivery Options:
AUSTRALIA & NEW ZEALAND RATES
We deliver products within AUS & NZ using Australia Post:
| SERVICE | DELIVERY TIME | COST |
| Standard Shipping | 2-4 business days | $10 AUD / $15 NZD |
| FREE Shipping (over $175 AUD) | 2-4 business days | FREE |
| Express Shipping | 1-2 business days | $15 AUD / $20 NZD |
| Local Pick-up (Collingwood, VIC) | Same day | FREE |
Note that we ship everything from our Flagship Store in Melbourne, so the closer you are to us, the faster your order may arrive ;)
USA RATES
For all USA deliveries, we use the fastest & best shipping service available with UPS EXPRESS SHIPPING to ensure a premium delivery.
| SERVICE | DELIVERY TIME | COST |
| UPS Express Shipping | 2-3 business days | $15 USD |
| FREE UPS Express (over $150 USD) | 2-3 business days | FREE |
* Please note, UPS cannot deliver to a PO Box. This is applicable to both USA & Canada
OTHER INTERNATIONAL RATES
For International deliveries, we use DHL EXPRESS to ensure a premium delivery. Canada orders are shipped with UPS Express
| COUNTRY | DELIVERY TIME | COST |
| Canada | 3-4 business days | $30 CAD |
| Europe | 3-5 business days | 30 EUR |
| UK | 3-5 business days | £25 |
| Asia | 2-3 business days | $30 AUD |
| Rest of the World | 7-10 business days | $75 AUD |
At OTTWAY, we are committed to service excellence and we endeavour to get orders to our customers as quickly as possible.